Shipping and Returns
LINEAR TECHNOLOGIES will arrange ground and express delivery service through 3rd party carriers. Please refer to the checkout page for shipping costs prior to payment. A complete SHIP TO address will be require to see accurate costs and delivery options. Orders cannot be shipped to a PO Box. LINEAR TECHNOLOGIES is not liable for consequential damages due resulting from late, undelivered, incorrectly shipped, defective or damaged materials.
Shipments Outside Canada
All products ship out of the LINEAR TECHNOLOGIES facility located in Mississauga, Ontario, Canada. Shipments outside Canada can be subject to local Taxes, Brokerage, Customs Duties and other fees not included in the shipping costs and will be the sole responsibility of the receiver.
Loss / Damage
Order will not be insured unless otherwise specified at the time of order confirmation. It is your responsibility to notify our customer service department of any shipping damage or missing items within 24 hours of receiving the package.
Returns
Requests for returns must be received in writing by Linear Technologies within 30 days of the purchase date. You must contact our Customer Service Department to obtain a Return Goods Authorization number and shipping instructions. Returns must be shipped PREPAID. Returns shipped COLLECT will be denied. A restocking fee may apply to the return of any materials. Returned materials must be in new, unused condition and must be in original packaging. All returns will be inspected prior to the issuance of a credit or refund.
Tracking Your Order
After you have made a purchase you will receive a confirmation email that will include your product information and tracking number. You can check the status of your order by logging into your LinearTechnologies.ca account. Otherwise, please send an email to our Customer Service Department.
Security
Secure Socket Layer (SSL) encryption is used for every transaction in order to ensure that your order is secure. SSL encrypts the transmissions from our ecommerce servers as well as your computer. SSL encryption works by forming a matched pair with the transmission from your computer transmission and our server, so that only data to and from these sources can be valid.
Processing Times
Orders are processed Monday through Friday, excluding holidays. All order are shipped via GROUND service unless otherwise specified. Please allow 48 hours for processing.
Express orders are given priority and will ship the same day, pending time of order acceptance, product availability and credit card authorization.
We will contact you with a follow-up email if the materials you have selected is not currently in stock.
Additional Conditions & Policies
The afore-mentioned policies & conditions are subject to change without prior notice. By using this site, users agree to hold harmless and indemnify any and all claims and actions against Linear Technologies and any related parties.
